Warranty General Service Policy

• All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting CS Koncept Customer Service through any of the methods provided at this contact form.

• All Product warranties are backed by respective Vendor warranty policies.

• All items (including products) sold under warranty are under carry-in-warranty only unless otherwise specified expressly.

• All items under RMA application should be backed with purchase receipts or dealer purchase receipts or alternative warranty proofs such as warranty cards etc.